Returns & Exchanges

At The Laundress, we want you to be completely satisfied with your laundry and home care essentials. If you are not happy with your purchase, we offer a 30-day return window for items bought directly from our website.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided through the portal and secure it to your original packaging.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location, ensuring all bottles are tightly sealed to prevent leaks during transit.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.