Frequently Asked Questions
Everything you need to know about caring for your home and wardrobe.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. generally takes 3-7 business days depending on your location.
What is your return policy?
We accept returns for unused and unopened products within 30 days of purchase. Please contact our support team to initiate a return label.
Are your products safe for sensitive skin?
Yes, our formulas are designed to be gentle on both fabrics and skin. We use plant-derived ingredients and avoid harsh allergens whenever possible.
Can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our reach to more international destinations soon.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.